The general terms and conditions of sale that follow (hereinafter “SILVANA CAMPOS”) apply to all sales contracts between SILVANA CAMPOS Europea, with the main address of activity at Calle Comte, 61, Torrellano (Alicante) Spain (in hereinafter, "SILVANA CAMPOS") IDI number 78009875Q, which manages this website and the client, whose residence can be found in any country in which this website is or will be active (hereinafter, the "Client").

The Client must carefully read these T&C before placing a purchase order on this website, since purchase orders for the items made on this page are subject to the T&C. The Client, with the acceptance of the present T&C, agrees and declares to be a consumer who acquires the articles of SILVANA CAMPOS exclusively for personal use and not to resell them in the scope of a commercial or business activity, whatever their nature . To protect your rights and legitimate interests implicit in trademarks and associated with the value of SILVANA CAMPOS goodwill, SILVANA CAMPOS reserves the right and may reduce the number of SILVANA CAMPOS items that can be purchased on this website.

1. Orders made by the Client will be binding on SILVANA CAMPOS only after acceptance by SILVANA CAMPOS and subsequent confirmation that SILVANA CAMPOS will send to the Client by email. SILVANA CAMPOS may, at its discretion, reject an order or decide whether to accept in whole or in part the possible modifications requested by the Client, provided that these requests are communicated to SILVANA CAMPOS before the delivery of the selected items.

2. In the event that one or more items present in the Customer's order are not available (not only temporarily), SILVANA CAMPOS will have no obligation to supply; In this case, SILVANA CAMPOS will notify the Client of the unavailability of the requested item and will refund the corresponding amount that may have been received in payment of the item in question.

3. The sales agreement between SILVANA CAMPOS and the Client will be considered signed after the written confirmation of the order that SILVANA CAMPOS must send to the Client by email.

4. The prices of the articles will always be invoiced in euros. SILVANA CAMPOS will do everything possible to always guarantee that the prices indicated on the website are correct and up-to-date. The shipping and delivery costs will be charged to the Client at the time of sending the requested item, in accordance with the shipping rates in force and indicated in the corresponding section of the website.

5. The delivery of the items purchased by the Customer will be made at the delivery address indicated. Shipping costs and delivery times may vary depending on the country, with a maximum delivery time of 30 (thirty) days as: in case the delivery is delayed for reasons beyond the reasonable control of SILVANA CAMPOS, it will be communicated to the Customer the new delivery date.

6. The Client will make the payment at the moment of the order by credit card or other modalities indicated in the corresponding section of the web page.

7. SILVANA CAMPOS has the right, at its discretion, to reject, suspend or cancel the delivery or fulfillment of any of the obligations derived from the sales contract signed with the Client in the event of serious breach by the Client of the obligations contracted with previous or ongoing sales contracts signed with SILVANA CAMPOS.

8. The customer may send their request for the return of the items purchased on our site www.SILVANA, without any sanction, within fifteen (15) days from the date of receipt of the package to the shipping address.

The amounts of the return will always be borne by the Client. For more information on the return procedure, we invite you to visit the returns and refunds section on our website.

The Customer's right of return is correctly exercised when the following conditions are fulfilled:

    Please do not use, wash or damage the returned items;

    Please do not cut off the product identification label and warranty seal;

    Please put the returned items in the original package (or other similar rigidity package), with accessories or instruction manuals;

    Put the sticker on the invoice (or on the corresponding invoices if the returns belong to different orders) with the address of our warehouse on top of the box, so that the shipping label is not visible on the box.

Please send the items to SILVANA CAMPOS, C / Celia Lozano, 18, 5th floor, door 4, 03203, Elche, Alicante, with a single shipment by the carrier within q